Privacy Policy

This Privacy Policy describes how Undefined, LLC (“BagMonitor,” “we,” “us,” or “our”) collects, uses, and discloses information when you visit bagmonitor.com (the “Site”) or submit a demo request through the Site.

If you have questions about this policy, contact us at privacy@bagmonitor.com.

We collect information you provide directly when you submit a demo request:

• Full name
• Work email address
• Company name
• Job title
• Message (optional)

We also automatically collect certain technical information when you visit the Site, including your IP address, browser type, operating system, referring URLs, and pages viewed. This data is collected through analytics tools described in Section 5.

We use the information we collect to:

• Respond to demo requests and schedule product demonstrations
• Communicate with you about BagMonitor products and services
• Understand how visitors use the Site and improve our content
• Comply with legal obligations

We process your personal information on the basis of legitimate interest (responding to your inquiry) and, where required, with your consent.

We do not sell, rent, or trade your personal information. We may share your information with:

• Service providers — third-party vendors who assist us in operating the Site and communicating with you (e.g., email delivery, CRM platforms). These parties are contractually bound to protect your information.
• Legal requirements — when required by applicable law, court order, or governmental authority.
• Business transfers — in connection with a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

We use analytics tools to understand how visitors interact with the Site. These tools may use cookies — small text files stored on your device — to collect anonymized usage data such as pages viewed, session duration, and traffic sources.

You can control or disable cookies through your browser settings. Disabling cookies may affect certain Site functionality.

We currently use DataFast for analytics. No personally identifiable information is shared with analytics providers without your consent.

We retain personal information submitted through demo request forms for as long as necessary to manage our business relationship with you or as required by law. You may request deletion of your data at any time by contacting us at privacy@bagmonitor.com.

Depending on your location, you may have the following rights regarding your personal information:

• Access — request a copy of the information we hold about you
• Correction — request correction of inaccurate or incomplete data
• Deletion — request that we delete your personal information
• Opt-out — opt out of receiving marketing communications at any time

To exercise any of these rights, contact us at privacy@bagmonitor.com. We will respond within 30 days.

If you are a California resident, you have the right to know what personal information we collect, to request deletion, and to opt out of the sale of your personal information. We do not sell personal information. To submit a request, contact privacy@bagmonitor.com.

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

The Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

The Site is not directed to children under 13. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 13, we will delete it promptly.

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. We encourage you to review this policy periodically.

If you have questions or concerns about this Privacy Policy, please contact us at: